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Sales Conditions

Applicable unless otherwise stipulated

Subject and range of application:
Upon ordering items, the buyer accepts, without reserve and in full approval, the present general sales conditions unless specific conditions have been negotiated by our company.

Oders shall only be considered definitive after reception of full payment by the seller.

All prices indicated on this website are to be understood ex-works, exclusive of freight cost. The freight cost varies according to the goods and destination and is indicated to the buyer before each order.

Delivery lead time:
Delivery lead time (goods at disposal for shipment) is indicated to the buyer before each order.

Cancellation clauses:
The buyer has the right to cancel his order within 7 days from the reception of the goods (art. L.121-20 of French code of consumption). The 7 day period begins the day after reception of goods. If the period ends on a  Saturday, Sunday or a national holiday it is reported to the next working day.

The freight cost of the return of goods (packing, stamps, etc.) are to be taken on charge by the buyer and can, in no ways, be claimed to the seller.

The seller reimburses the paid amount for the goods only (delivery freight cost will not be reimbursed) and within thirty days from the day of cancellation, under the condition that the goods have been received in return by the seller within these thirty days.

Claims have to be made by e-mail to following address:

Any defects must be reported on the delivery slip against signature by the delivery man and LC CréARTion must be informed within 48 hours of delivery. Otherwise no claim can be accepted.

Jurisdiction and applicable law:
In case of dispute, the Commercial Court of Aix-en-Provence shall have sole jurisdiction to rule on the matter. The general sales conditions are governed by French law alone.  

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